Delivery and return policies
We use Richmond Express to provide delivery services. The charge is $4.99 within the city of Richmond Monday-Friday 8AM-6PM and $14.99 outside of those hours or on Saturday.
Deliveries outside of the city of Richmond are based on Richmond Express' current quotes and are evaluated on a case-by-case basis.
We offer in-house delivery (that is, delivery by our staff, using our own vehicles) for large orders on a case-by-case basis.
Richmond Express requires a 2-hour window for all deliveries and a person must be present to accept the delivery. If the courier is unable to deliver the cupcakes, there may be an additional charge to attempt redelivery.